A mother and her 3-year-old girl were attacked by a Navy serviceperson. That sailor has since admitted guilt in local court. And today, that mother is calling out the Guam Police Department, upset over how the investigation was handled so slowly that it left her living in fear for weeks.

A message from a mother to the top brass of the Guam Police Department: "To the chief of police, I am very disappointed. I cried to them…their people there that just watched me cry like the front desk police officer. They just watched me cry." Nicole Raqueno outraged over Tumon Precinct officers handling of her complaint.

Raqueno says it was a week before last Christmas she was helping her partner move into his Tamuning apartment when the attack occurred. Her attacker is a sailor who had been separated from the man Raqueno is now dating. 

She says the traumatic day included what happened at the precinct. "They had confirmed trauma to both mine and my daughter's head. They see my hair, my bruises, my daughter's bloody nose…all I was waiting for was an arrest to be made," she recalled.

But she was told by officers that they need to investigate and everyone was free to go. "I was just so confused. I was like there is obvious injuries to not just me but to my daughter. There is not just one victim, but to a minor," she said.

Raqueno left asking why as she spent weeks bouncing between GPD and the Attorney General's Office. She told KUAM News, "The amount of times that I walked into that station calling them and asking for a follow-up, I gave them the security footage, I gave them her license plate and photos that she showed up unwarranted at the apartment complex. I basically handed it to them and they said sorry we just have to do the research on our end."

She says GPD dropped the ball when she uncovered that the police reports were never uploaded to the system. "I was just being told there is nothing that they can do and it’s disappointing that the people who are supposed to protect us are the ones that are turning us away," she said.

It wasn’t until more than a month later Raqueno finally got the call that her attacker is facing charges in the Superior Court of Guam. And after months of battling it out in court - her attacker - sailor Ashley Noble, took a deferred plea, deal admitting to two counts of assault.

Noble was spared jail time.

Her defense attorney Joe McDonald telling KUAM, “My client has accepted the plea and will abide by the plea. The situation that she was faced with, with respect to the plea, she understands that she had to continue to act right according to the conditions stated in the plea agreement, and she will do so.”

Meantime, KUAM contacted Police Chief Stephen Ignacio and Joint Region Marianas about Raqueno’s case. "I am a hundred percent sure that assaulting a woman and her child is against the Uniform Code of Military Justice. There's no consequences or demotion and not even restrictions. She is being granted the ability to leave the island," she said.

On Friday, the police chief issued a response, stating, "We take any complaints regarding police services very seriously," adding, "we take great pride in our police department, and we aim to provide the highest quality police services to all members of our community."

Raqueno plans to take her complaint to GPD's Internal Affairs Division. She tells KUAM News, "I'm absolutely disheartened at the response our story received. To call it a situation between two women is beyond me when this was a clear assault to me, child abuse to my daughter, and child endangerment to the other minor involved."

The week after she admitted guilt in court, U.S. Naval Base Guam posted on it social media that the Navy's Ashley Noble was among the sailors being promoted with her military rank. In response, Joint Region Marianas told KUAM News, "The Navy is aware of the allegations against this servicemember stationed on board U.S. Naval Base Guam, and is fully cooperating with local authorities.

"The Navy does not condone any action that violates civilian or military law."